We offer free international shipping. Delivery usually takes 10-12 business days, depending on your location. Customs duties or local taxes (if any) are the customer’s responsibility.

Yes - if the item is faulty, damaged during delivery, significantly different from the description, or unsafe to use. Please contact us within 7 days of delivery with photos or videos of the issue.

Once your order has been shipped, you will receive a confirmation email with a tracking link. You can check the status of your shipment anytime.

If your order takes longer than expected, please contact us and we’ll investigate with the courier. Customs duties or taxes may apply depending on your country — these charges are paid by the customer.